Privacy Policy

Last updated: April 11, 2026

Privacy Policy

Effective Date: April 11, 2026  |  Version: 1.0

SohojJogajog ("we", "us", "our") operates a matrimonial platform ("Service") designed to help adults find life partners. This Privacy Policy explains how we collect, use, store, share, and protect your personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and applicable Indian regulations.

By using the Service, you consent to the practices described in this policy. You may withdraw consent at any time as described in Section 8 below.

1. Data Fiduciary Information

For the purposes of the DPDP Act 2023, the Data Fiduciary is:

SohojJogajog
Registered Office: Kolkata, West Bengal, India
Data Protection Officer: sohojjogajogofficial@gmail.com

2. Personal Data We Collect

CategoryData PointsPurpose
Account DataFull name, email address, phone number, Google account IDAuthentication, account recovery, communication
Profile DataDate of birth, gender, religion, caste, education, occupation, income bracket, location (city, state, country, pin code), marital status, dietary habits, hobbies, photos, about-me text, partner preferencesMatchmaking, compatibility scoring, profile display
Verification DataGovernment ID documents, selfie photos, education certificates, income proofsIdentity verification, Trust Score calculation
Usage DataProfile views, interests sent/received, messages, search queries, subscription history, login timestamps, IP address, device/browser infoService delivery, analytics, fraud prevention
Payment DataTransaction ID, subscription plan, amount, GST, payment status. We do not store card numbers or bank account details — these are processed entirely by Razorpay.Payment processing, invoicing, refunds
Horoscope DataTime and place of birth, nakshatra, raasi, chart data (optional)Horoscope matching feature (opt-in)

3. Legal Basis for Processing (DPDP Act 2023)

4. How We Use Your Data

We do not sell your personal data to any third party. We do not use your data for targeted advertising.

5. Data Sharing & Third-Party Processors

Your data may be shared with the following categories of recipients, all of whom are bound by data processing agreements:

RecipientPurposeData Shared
Other registered membersProfile display for matchmakingPublic profile fields, blurred photos (until mutual interest)
Razorpay (Payment Gateway)Payment processingTransaction amount, order ID, customer email/phone
Firebase (Google)Push notifications, analyticsDevice tokens, anonymized usage events
SendGrid (Twilio)Transactional email deliveryEmail address, email content
Elasticsearch (self-hosted)Profile search indexingProfile data (within our infrastructure)
Law enforcement / judiciaryLegal complianceAs required by court order or applicable law

6. Data Storage & Security

7. Data Retention

8. Your Rights as a Data Principal (DPDP Act 2023)

Under the DPDP Act, you have the following rights:

RightDescriptionHow to Exercise
Right to Access (Section 11)Obtain a summary of your personal data and processing activitiesSettings → My Profile, or email sohojjogajogofficial@gmail.com
Right to Correction (Section 11)Correct inaccurate or incomplete personal dataEdit your profile directly, or contact support
Right to Erasure (Section 12)Request permanent deletion of all your personal dataSettings → Delete Account (3-step confirmation). Data erased within 30 days.
Right to Withdraw Consent (Section 6)Revoke consent for data processing at any timeSettings → Delete Account (this effectively withdraws consent)
Right to Grievance Redressal (Section 13)File a complaint about data processingEmail sohojjogajogofficial@gmail.com
Right to Nominate (Section 14)Nominate someone to exercise your rights in case of death or incapacityEmail sohojjogajogofficial@gmail.com

9. Children's Data

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that a user is under 18, we will promptly delete their account and associated data.

10. Cookies & Tracking

11. Cross-Border Data Transfer

Your personal data is primarily stored and processed in India. Certain third-party processors (Firebase, SendGrid) may process data outside India. Such transfers are made in compliance with Section 16 of the DPDP Act and are governed by appropriate contractual safeguards.

12. Grievance Officer

In compliance with the IT (Intermediary Guidelines) Rules, 2021 and Section 13 of the DPDP Act:

Name: Somenath Saha
Email: sohojjogajogofficial@gmail.com
Acknowledgement: Within 24 hours
Resolution: Within 15 days of receipt

If unsatisfied with our response, you may file a complaint with the Data Protection Board of India as established under the DPDP Act 2023.

13. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be notified via email or in-app notification at least 15 days before taking effect. Continued use after the effective date constitutes acceptance. We recommend reviewing this page periodically.

14. Contact Us

Data Protection Officer: sohojjogajogofficial@gmail.com
General support: sohojjogajogofficial@gmail.com